If you feel like your casino is ignoring your refund requests, there are a few steps you can take to escalate the issue and get your money back.
1. Contact customer support: Start by reaching out to the casino's customer support team to inquire about the status of your refund request. Be sure to provide any necessary documentation or evidence to support your claim.
2. File a complaint: If you are unable to resolve the issue with customer support, consider filing a formal complaint with the relevant regulatory authority or consumer protection agency. This can help escalate the issue and put pressure on the casino to address your refund request.
3. Seek legal advice: If all else fails, you may want to consider seeking legal advice to explore your options for pursuing a refund through legal means. An attorney can help you understand your rights and determine the best course of action.
It's important to keep thorough records of all communication and documentation related to your refund request to support your case. Additionally, be persistent and assertive in advocating for your rights as a consumer. Good luck.
